Drop off
Reserve your drop-off time.
All consignors must reserve a scheduled time to drop off their items. Click here to log in and schedule a drop-off time. All time slots are in 15-minute increments – please arrive within 5 minutes of your scheduled time frame.
Need a speedier drop-off option? Express Drop-Off details are below.
What to expect at drop-off.
- 1
Please allow 30-45 minutes for drop-off.
- 2
Arrive with your items neatly hung and tagged.
- 3
If you have designer accessory items (priced over $40) – including shoes, handbags and jewelry – place these in a bin and notify your inventory quality inspector, and they’ll be placed in the appropriate holding location.
- 4All items priced over $100 must be scanned into the sale by a designated staff person. Please visit the designer section to have your items scanned in.
- 5Arrange items in like groups and by size – shirts (S-XL) in one group, bottoms (S-L or 00–24) in another, sweaters in another, and so on.
- 6
We’ll confirm items are properly hung (hanger should face like a “?”) and properly tagged (cardstock required, no printer paper). Clothing is inspected for current fashion trend, stains, holes, missing buttons, etc. Any unaccepted items will be returned at drop-off; if we find more after drop-off, we’ll set them aside for pickup or donate if applicable.
- 7
Consignors are responsible for placing their shoes, handbags and accessories on the sales floor in specified locations – typically done during clothing inspection.
- 8
Please don’t schedule your drop-off during a volunteer shift. If your shift is 12pm-3pm, schedule drop-off at least 1 hour before your shift starts or after 3pm when it’s over.
Express drop off
Avoid the wait
Skip the line at drop-off.
Express hours
| Friday | 11am – 3pm |
| Saturday | 11am – 2pm |
| Sunday · Restock / 2nd round | 10am – 12pm |
How it qualifies
- New / first-time sellers are not eligible for express drop-off.
- If you deem ALL your items as DONATE* at the end of the sale, you can drop off WITHOUT a scheduled time and WITHOUT waiting for staff inspection.
- Express drop-off does not require a check-in appointment.
*Donated items are indicated on the tag with a ‘D’ in the lower right corner. Select “Donate Yes” when entering descriptions and tags will print with a ‘D’.
How it works
- Notify our check-in coordinator that you’re an express drop-off, and take pictures of your pre-sale passes.
- Hang items in order on a rolling rack. Place non-hanging items in a tote/box you’re OK leaving at the sale. Notify an inventory quality checker about designer accessories.
- Items are set to the side to be inspected during a lull in drop-off.
Pickup
Picking up your unsold items.
Consignors can pick up their unsold merchandise within the designated pickup hours.
Things to note about pick up.
- 1Consignors are responsible for grabbing unsold items from the sales floor racks.
- 2Accessories (handbags, shoes, jewelry, scarves, etc.) will be with each category on the sales floor, same as during shopping hours.
- 3A preliminary end-of-sale sold and unsold report will be available by 5pm or about 30 minutes after last shopper has been checked out.
- 4
Items that have lost tags will be on a “No Tag Rack” near the door. Please check this rack before leaving with your unsold items, and have your online inventory pulled up so a team member can match the no-tag item to your online description.
- 5Hangers will be available to take home — please bring a bag or box to take these home for the following season!
Getting paid
E-Check · within 2 weeks
How you get paid.
Check out the details below for more about this NEW sale. Register to sell, learn what we accept, and grab the consignor schedule.
The consignor process
